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Default Dompul device - 01-30-2010, 10:44 AM

Maaf pak mohon update device dompul.
sy pake device 345. ada keterangan "maaf, transaksi dompet pulsa tidak dapat dilakukan saat ini." set patternnya cuma ada sukses dan proses device lain. nah klo misal nya proses device lain pas semua error jadi cuma muterrr aja bisa dibantu?
trus utk TS voucha kapan nih 7 hari seminggu pak? atau minim ada yg piket aja lebih bagus
trims sebelumnya

=========
Permasalahan pertama sdh langsung diinfo oleh pak Ilham via telp, trims banyak
utk support TS monggo dibahas.

maaf sebelumnya posting sy bener ndak ya ditaruh sini?

Last edited by Setyawan_prasetya; 01-30-2010 at 11:20 AM..
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Default 01-30-2010, 11:29 AM

Support standard 7 hari seminggu sedang dalam proses pematangan jadwal dan diuji coba mulai 1 Februari 2010.

Untuk itu, proses pasang baru ke lokasi distop untuk sementara, hanya melayani pasang baru di tempat kami.


Prosedur Melaporkan Problem
  1. Langsung: pesan errornya saja. Jangan pakai 'ngga bisa jalan'.
  2. Cantumkan versi/rilis yang digunakan.
  3. Pakai screenshot, log, atau bukti lainnya. Lihat cara membuat Screenshot di sini.
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Default 02-01-2010, 10:29 PM

Ditempat saya juga seperti itu DOMPULnya, cara memperbaikinya bagaiman pak?
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Default 02-02-2010, 07:45 AM

Quote:
Originally Posted by Oke View Post
Ditempat saya juga seperti itu DOMPULnya, cara memperbaikinya bagaiman pak?
Apabila DOMPUL terjadi gangguan seperti: "maaf, transaksi dompet pulsa tidak dapat dilakukan saat ini." klo maw langsung digagalkan tanpa di proses device lain maka di pattern DOMPUL di kolom Transaksi diproses oleh device lain, kata 'tidak dapat' hapus saja.
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